|
When is a sale not a
sale? Be alert for sales that may not be a deal at all. Fortunately more
and more sales cheats are being prosecuted but they still spring up. Here
are some of the common sales deceptions that you should be aware of.
-
Perpetual sales:
the item never goes off sale. For a sale to be valid the item must be
sold predominantly at a higher price. Major chains have recently settled
lawsuits against them for engaging in this practice. According to the
Better Business Bureau “If the sale price is offered for more than 30
days, this becomes its regular price and the store should discontinue
advertising the item as being “on sale.”
-
Inflated regular
prices:
we bought several items at a major chain department store just a few
months ago. Unfortunately we did not do our pricing homework until we got
home. We found that the regular sticker prices were double that of other
suppliers (local and internet) and the seemingly great 40% off seasonal
clearance sale still left the prices way over what we could get
elsewhere. Fortunately we were able to return the items. That store is
now on our list…not the good list.
-
Car dealers don’t
always tell the truth:
be alert to what the dealer advertises and what ends up in the contract.
Be especially sensitive to extra charges that they may add. Do not sign
the papers until you are satisfied that the deal is exactly what you
agreed to and any extra charges are acceptable.
-
Going out of
business – still:
there have been so many abuses of this promotion technique that most
jurisdictions have a requirement that the vendor have a license and meet
certain regulations including what’s allowed in the sale and the duration
of the sale. This is an attempt to make it a valid sale. Some vendors
will bring in cheap goods to sell along with the better goods in the store
hoping you won’t know the difference. Not all vendors comply with the law
and if you are just traveling through an area you cannot readily validate
that the business is closing.
-
Lowest price
guarantee:
if you think a store will have great prices because they offer a “lowest
price guarantee” with an extra 10% payback of the difference if you find a
lower price item, think again. Such a guarantee is actually a tactic that
can allow for higher prices because the vendors know that very, very few
people actually take the time to satisfy the fine print requirements and
apply for the payback. The stores count on you being unconscious about
pricing and intent on making a purchase in spite of the cost.
Shop carefully. And if you find a better advertised deal take it to the
store and give it a try. I have actually saved hundreds of dollars doing
that with appliances and other purchases.
-
Bait and switch:
this is the old tactic of advertising a really great price on an
attractive item but then running out of it just as you arrive at the store
or pressuring you to buy a different item. Laws are catching up with this
deceptive sales tactic so advertisers have to indicate that the supply may
be limited, possibly offer rain checks, or other options. A major
electronics chain store tried to tell me that the advertised item would
not meet my needs and I really needed to spend twice as much. I fooled
them. I bought the cheap item because it was exactly what I needed. That
store is on the list too.
-
Outlet store
bargains:
maybe twenty years ago bargain outlet stores were just that. Now they are
an industry of their own. Companies have product specially made to sell
there along side their more expensive regular retail goods. Yes, you can
find great deals but be aware that the item right next to that deal might
be of lesser quality and be priced just what it is worth.
-
Buy one get one free:
this may not be deceptive at all but if you don’t really want or need the
additional item, it’s really not a deal for you. Don’t fool yourself on
this one.
Sales problems?:
Always hang onto your sales documentation and the sales advertising
materials if you can. If you have problems try working them out at the
customer service desk. Ask for a manager if you are not getting
satisfaction. If that does not work, ask the manager for the corporate
contact information and follow up with them. Document every contact and
keep a copy of all correspondence. Then try the
Better Business Bureau and/or your State Attorney General. Here is what
the
Federal Trade Commission has to say about fair advertising. The Better
Business Bureau has some
great information for avoiding scams and frauds.
The best sale advice
is still to buy only based on the net price and the value to you not the
percentage off.
More huge money
saving ideas. |
|