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Root Cause
Analysis
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 | Managers |
| Project managers |
| Team leaders and participants |
| People who face problems and make decisions |
| Module 1: The roles of people and process.
Understanding the
roles that people typically play in problem solving – negative and positive. Define new roles. An introduction to the process. When, where, why, and how to apply the process
effectively. Hands on exercises. |
| Module 2: Understanding the Situation.
How to find the real
problems and clarify the situation. Cutting
through the fog of confusion and distraction to get to the root causes. Building consensus.
Setting priorities. Hands on
exercises with real problems. |
| Module 3: Creating
Options.
Using a powerful set
of creative tools to find options for solutions. Evaluate
and refine options to find the best ones. Tapping
internal and external resources to get the job done well.
Building consensus. Setting
priorities. Continue hands on exercises with
real problems. |
| Module 4: Implementation.
Building an action
plan to solve the root cause problems of highest priority.
Identifying and tapping sources of assistance. Identifying and overcoming sources of resistance.
Continue hands on exercises with real problems. |
| Module 5:
Taking it Home. Overview
activity to take key learning’s back into the real-life work situation. Recap of progress made on real problems
during training. Methods for ensuring that the RCA-CPS methods can be
used effectively. |
Summary Please note that we are currently focusing all of our RCA-CPS training on Cost Reduction and Profit Improvement. INFORMATION REQUEST AND CONTACT FORM
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Cost Reduction & Profit Improvement
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