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"If you don't know where you're going, any road will take you
there."
The annual strategic planning process, according to many managers I've
talked with, seems to intrude like an unwelcome punishment for having made it through
another year. It really doesn't have to be that way.
Following are eight ideas for taking the pain and midnight oil out of
your planning process while building in more satisfaction and profit.
A plan should do at least three things for you:
1. Set goals in terms of financial measures and other definable
accomplishments.
2. Chart the road for getting there with milestones along the
way.
3.
Allocate resources for the near term to integrate with a
strategic plan. Organize to measure against plan on a monthly basis to get full value from
it.
Planning shouldn't break your back when you use the following:
Decide what you want the plan to accomplish.
Prioritize
primary goals for the plan, estimate the effort required, and then decide on the scope for
the plan. Not all elements of a plan require the same level of excruciating detail. For
example, evaluating new product and service costs in detail may be vital but older, more
stable products may only warrant fine-tuning.
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Avoid over or under-planning.
If you have to dust off the old plan before you
open it up to start over it's a clue that either the plan was so perfect it ran on
autopilot or you didn't use it. If it was perfect, please give me a call right now and you
can write the next article on this subject. If you didn't use it, maybe you just didn't
need that level of planning. Consider adjusting it or using it to a greater extent
throughout the year.
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Use facilitated cross-functional teams to kick off the process and keep it on track.
It
really helps to have a process leader who will keep you focused and facilitate the
meetings as well as the over-all process. The task usually falls to one of the bosses and
they might not be the right person for the job. They have too much to do and have their
own ax to grind just like the rest of you. It pays to pick someone who can be neutral and
is skilled in the process.
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Use a manual and a standard format.
Standardization and manuals help keep the
deadwood out (If you don't build it in that is.) and simplify the entire process from
planning through creation and implementation. Start simply and adjust on a year by year
basis.
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Break the plan and the process into smaller more manageable pieces.
You then have
the chance to apply your priorities and effort levels accordingly. Delegation also rears
its beautiful head as an option for sharing the load.
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Avoid the "make it fit" syndrome.
I have yet to meet a manager who
didn't occasionally try to use a shoehorn to jam 7 pounds of cost and effort into a
5-pound budget limit. Two things can happen, however, and only one of them is good.
On the good side, you might somehow discover or luck into a way to make it fit. On the
down side, that overage could explode in the middle of the year leaving you with a mess to
clean up next planning cycle. Personally, I got tired of being hammered on by one myopic
boss who insisted on the shoehorn, withheld the resources to make it happen, and then
looked for a scapegoat for the inevitable problems. If you're going to set stretch
goals, make sure you plan the effort to make the sales increase, cost reduction, or
whatever is required.
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Plan for the planning process. A good strategic business plan should be a
moneymaker and an integral part of everyone's job and the process is built into the
budget. The problem of not having enough time seems to result from the fact that few
companies plan for their planning process. All too many departments see planning as an
intrusion on the task of making money or getting their real jobs done.
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Check your plan against the corporate mission.
Your mission is an overarching
guide for the future. Any potential conflicts are a sure sign that something is out of
harmony. Take heed before it catches you by surprise. One major organization suffered for
years through the process of rigorously setting goals and then put them in a file without
checking them against their mission. They wondered what kept going wrong until new
management brought in new methods and systems to set goals and create plans that were
consistent with the organizational mission. The process was difficult but the
positive results paid off very well.
Business Plans: we love'em, we hate'em but we rarely get what we want without
them. Well be happy to help you tame that wild horse now instead of letting it give
you a rough ride every year.
Get your
costs and bottom line profits under
control now
Strategic planning
& growth
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