Mastering the Forces of Change
We are under pressure. The waves of change
are breaking upon our personal shores harder than ever before in the history of man.
Customers, bosses, subordinates, co-workers, friends, spouses, children, and society as a
whole demand more and different from us every day. There seems to be no safe harbor as
lay-offs and divorces disrupt the very fabric of our lives. We question, What can we
do? and How can we master the forces of change?
People and stones have one thing in common. They both resist change. A
stone can find a home on the ground and nothing short of an earthquake or flood will shake
it from its rest. But, then, a stone is not alive. It can only be the building and not the
builder. People strive to build the world around us. And the enterprises we build may last
for days or for lifetimes. As the world changes, those enterprises may adapt, grow, and
flourish or they may wither in the glare of obsolescing change.
Asking to master change is like asking to master the wind. While we cannot stop the
wind, we can understand it,
minimize its damage, and maximize its value. We can set our sails and
our course to reach our destinations or we can batten the hatches, set the anchor and ride
the storm. The challenge is to understand what to choose and who to follow as our
navigator through the storms. Our companies, our families; our lives depend on how we
choose. Here are four things you should know about change to help you choose. They range
from reactive to proactive and all are important in their own way.
Understanding the forces of change.
Not all of us view change
the same way and even good change is stressful. Most people will do their best to maintain
the status quo to avoid the need to spend their precious energy. Change is hard work at
best and frightening and unsettling at its worst. It's only a matter of degree. We all
have a personal change bank. No, not the little pig with quarters, pennies, and dimes, but
that reserve of energy that allows us to accommodate change. For some people, it's small
and almost anything will trigger a reaction. For others, the change bank is like Fort Knox
and they feel broke if they're not floating in a sea of change. Understand that one man's
delight is another man's drowning. Understand where you and your people are when you ask
them to take on additional change. You can even help them build more reserves by being an
understanding and supportive manager rather than just a taskmaster. Remember the straw
that broke the camel's back. On any given day, we can be overwhelmed by even the smallest
of change if our reserves our low.
Riding out the storms of change.
Here are some tactics for you
when you are caught in the storm. A) Let your family know what's going on and ask for
their help. This is far preferable to making them guess and suffer with your short fuse.
B) Jettison useless baggage. Check your priorities and get rid of things that are
burdening your job and your life. Simplify and survive. C) Talk about change. Teams and
organizations in particular need to talk through the issues of change. D) Understand the
need to vent anger and concerns. You can deal with what you see. E) Be a leader and a
model or follow one. F) Be optimistic and realistic. Walk the tightrope of balance. G)
Accept the fact that all change is stressful and take steps to reduce your stress.
Sailing before the winds of change.
Make hay while the sun
shines. If your industry is changing, everyone else is suffering too. The more quickly you
can respond and adapt, the more likely you are to win. Companies are wise to bring
together their best minds to understand what's going on and what might be. Use organized
meetings to focus on the situation. Find the challenges and opportunities and create plans
to take advantage. You will need to focus on the present as well as the future to see
which way the wind is blowing and how hard. NOTE: You may not be able to describe
everything that's going on but you should be able to identify what you know and what you
need to know.
Setting new directions to the future.
American businesses are
so driven by the next quarterly report that they often neglect to look very far to the
future. The real winners not only sail before the winds of change but they also chart new
courses for others to follow. They are the market makers, the inventors, the
change-agents, and the leaders of the new tomorrow. They thrive on change and eat
improvement and growth for lunch. This takes vision. Get out of the box. Take off your
watch. Look to the future. And use structured and highly effective change processes such
as Creative Problem Solving to set the new directions.
The great civilization that built the pyramids that have stood for over
4,000 years is now so dispersed as to be essentially invisible and much of their
technology has been lost. Our enterprises too will turn to dust if we do not keep them
alive by mastering the forces of change.
As a leader you can look to the future to show the way for your people.
They are waiting for your leadership.
See Creative problem solving and strategic leadership.
