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Rapport
How to build it.
Rapport according to Webster's
Dictionary means: Agreement; accord. A close or
sympathetic relationship; harmony.
Good and effective communication
requires rapport. It is a natural human ability and we all can
establish better rapport and therefore better relationships in our lifetime.
To establish rapport with someone you can do some of the following non
verbal actions:
Mirror the person's body language
or tone of voice. Match their posture. For example: If a
person is sitting and leaning back in their chair then when you are sitting
with them lean back in your chair. You could also match their facial
expressions or rate of breathing. Non verbal behaviors are expressions of
ones state of mind. Try using some of the same phrases or sayings that
you have heard this person use before.
If you do mirror a person's body
language do it slowly. If you suddenly try to match it you can break
rapport because the person may see it as making fun of them or rude.
Show interest in the other person
by asking any or all of the following questions and then listen intently to
their answers:
What are some of your hobbies or
interests?
Where do they go for relaxation
and a mental break?
Having interactions with people
that makes them feel respected and appreciated will enhance rapport and will
be a foundation for a long term friendship overall.
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